Refund policy

SALES POLICY

At Moissanite Eclat, every piece is carefully inspected before it ships to you. Because of the nature of fine jewelry, all sales are final.

All Sales Are Final

We do not accept returns or issue refunds. Please review your order carefully before completing your purchase.

If you have any questions about a piece before ordering, reach out to us at moissaniteeclat@gmail.com and we will be happy to help you make the right choice.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, email us at moissaniteeclat@gmail.com within 3 days of delivery with photos and your order number. We will make it right.

Questions?

We are here to help. Contact us anytime at moissaniteeclat@gmail.com and a real person will get back to you within 1-2 business days.